What Past Clients Have To Say About Our Service In their Own Words?
Success Stories:
I first met Alex over two years ago when I started thinking about getting a house. I met him a few times. Not like most realtors, he was not at all pushy. Not only did he not push me but he told me I was not ready. He gave me some valuable advice to get ready.
He kept me in touch and regularly sent me updates. Two years passed and I realized I was ready. So I contacted him again. Very efficiently, we started working together.
Alex dose not waste your time (or his) for unnecessary efforts. He prepared all necessary things for my loan application first. The communication was so efficient. Every time I had doubt about any document, I called him (and/or Yuchi) and the answer was always there. After a few weeks my pre-approval loan process was finished.
The next part is checking out open houses. Alex and Yuchi checked out all potential properties and filtered out for me to best suit my requirement and affordability. That saved my time tremendously. Then I started visiting one property after another. Every time I got to a property, Alex gave me a brief educational speech such as what to be aware, what to be focused on. That was so informative and helpful. I learnt so much from that. He gave me all the info and always left the decision up to me. Then I started making offers.
Here comes the hard part. It was quite a competitive period and because of my financial situation, my loan was quite weak compared with other offers including cash offers. With this difficulty, finally Alex managed to help one of my offers go through. Then here comes the harder part.
My bank went out and did the appraisal. And the appraised value is lower than my offer value. There was 20K difference. Knowing the competitive market I was happy when my offer was accepted but now this hurdle was on the way. Alex gave me a number of options and let me know how he would do step by step. Then he went ahead and started talking the seller into lowering price for 20K. I was waiting. A day, two days passed by. On the third day, he called me with good news. I mean "Great news". He managed to persuade the seller to cut down 20K. So, basically I got my dream home 20K lower than my initial offer price. Who on earth would imagine that?
Then he helped me with all the final steps in closing the loan. He carefully checked out all the mistakes which the escrow company made (which I heard is pretty common). His main job is to protect the buyer (me) and he did such a marvelous job. He did protect me from the beginning thorough out the whole process.
On the day I got the keys, he said one thing. He said "this is not the end of our relationship, rather this is just a beginning". That's true. He and Yuchi have become very good friends of mine.
So if you have any real estate needs, I would say Alex as far as I know is the best realtor in the area.
~ Zarni (Newark)
Buying
your dream home is not easy. With your limited budget, it is even
harder. However, if you find the right real estate agent who can take
care of you personally and financially, it can be a different story. If
you want to know the different story of buying the dreamed home is such
a fun, let me share with you mine. I just graduated and worked at my
company for one year. Obviously, buying a home is a joke for me. As we
all know, entry-level professionals may make decent salary. But,
accordingly to the Santa Clara City income standard, the entry-level
salary is still considered as lower income category. I met Alex through
a good friend of mine. At the time, I am not sure myself that I could
afford of buying the house. Fortunately, Alex took his precious time
and explained me patiently what loan opinions are available.
Personally, I believe that you need a real estate agent who is not only
good at finding a good deal for your future home but also good at
financial planning. I endorse Alex as 2-in-1 real estate agent because
he is not only a good agent who can help you get the best deal on the
purchase price but also a good financial adviser who can guide you to
get the best loan and also make sure to save every penny for you. I
still remember that I am thinking it is like one of those wonderful
advertisements on radio when he told me that I can qualify for the
Santa Clara City loan of $75,000 with 0% APR for 5 years. But now, I
can tell you that 0% APR is true and real because I have the loan with
the term and conditions exactly the same as promised by Alex. Now
with that interest saving of 5 years from the loan, I could even have a
brand-new car. Thanks Alex. You help me not only buy my dream home but
also save my money to buy my dream car. I feel such a privilege to have
you as my agent. The every step of the process is such a great
experience for me because you provided 110% customer service and
attention to me. Thank you for everything from the point that you took
your time to explain me the details of the process to the point that
you are being with me at the Title company to eliminate /correct the
wrong charges by escrow & city etc, when we are closing the escrow. PS: Special thanks to Yuchi for helping along the process. ~ Aung Soe Moe (Santa Clara)
Alex
Aung and Yuchi were very helpful in helping us find a home that is
appropriate with our income and our liking. They have great patient and
are very supportive. If we had any difficulties, they would help us
find the answer to the solution and try to overcome it. They helped us
from step 1 till we finally got our home. The houses that he
showed us are reasonable and they fit into our interest. Most of the
houses were brand new and they were highly in great conditions. After
analyzing my finances , they also helped find & prepare us
to secure a special non-profit 1st time buyer program with low down
payment that helped us into purchasing the house of our dreams.
Whenever we needed something, we could call them and ask them about it
and they gladly helped us promply. They have great experiences as a
realtors and i recommand that if you guys want a patient and a sincere
realtor, you guys should chose ALEX AUNG as yours. Thanks, Alex Aung
and Yuchi for helping us with everything and i hope you have a great
success in your future. ~ Khin Moe (Salinas)
Alex and Yuchi were highly recommended by our friends so we trusted them and started our home search. Me and my husband were very impressed from day 1 when we had our first informative meeting. we really had little idea about the market or buying options and they give us detailed insights into how things worked and prepared us adequately before we step into the world of housing. we were very lucky to have met such honest and hardworking professionals. Yuchi and alex completement each other so much and their team work was excellent. we highly recommend them if you are like us-beginners, first time home buyers who are looking for a trusted and experienced realtor. They helped us with our loan and spend a lot of time walking through the process with us. They always had the most up to date market information for us at all times. My husband told me that they were the best of all the realtors that he had encounter.Today we have purchased our dream home and we are so thankful. we look forward to work with them if we decide to get a second home...
~ Ma Khine & Thaw M (Fremont)
As
people who believe in karma, I and my wife strongly believe meeting
Alex and his team has to be due to some sort of a good deed we did in
the past. It was one of the serendipitous moments when we first met
Alex and his team and we were immediately impressed how professional,
friendly and helpful they were. Even though we had the idea of buying a
house we were very reluctant at first since there were so many
unknowns. Luckily we met Alex consulting team and they started guiding
us the right direction like parents would guide their children. When
we decided we want to buy a house we talked to few agents whom numbers
we got from the phone book. We later met with an agent and she
instructed us to go to an open house to have a look at a property, and
as first time home buyers that was all the help we got from her that
day. But little that we knew our real friends in real estate were
awaiting us the next door to the open house we were supposed to go.
Just out of curiosity we dropped in to the next door and it was another
open house done by Alex. As we spoke, Alex explained us lot of
things we may not have otherwise known about first time home buying. We
were really impressed and encouraged by the information they provided.
As a good friend they instructed us what we need to do first and on the
way home from that open house I and my wife decided this is the person
we want to get assistance from when we buy a house. To
be honest, when we first met Alex on that auspicious day we were in no
shape to own a property in the bay area in terms of finance. But thanks
to their advices, we started moving closer and closer towards that
dream day by day. After we fulfilled Alex's first recommendations, we
contacted them again. To our greatest surprise, he remembered us after
about 6 months by our names.After
that Alex explained us number of options available for first time
buyers and started finding properties to match our requirements. I
think it’s got to be the most difficult part of their job, finding
properties that match requirements of such a picky couple like us.
Undeterred by our constant rejection of the properties we looked at,
they continued to search for the ideal home that suits us. I must
admit, their preparation before showing us a property, the amount of
information they present to us about the property, the amount of
research they put into it, is simply amazing. Sometimes we felt like
they were exclusively serving us. Despite their extremely busy
schedules they always had time for us (and often for our ridiculous
questions as first time buyers).Few
months ago Alex's team finally managed to find the place we really want
to call home. For a moment we thought that’s the end of their job, but
that was just the beginning. From the time we placed our order, they
began liaising with the loan agent the builder appointed us. Even the
builder's loan agent was impressed how professional and knowledgeable
they are. Currently we are in the final phases of getting into the
right loan program for us and it’s been a smooth process from day one
thanks to the hard work of Alex's team.We
truly consider Alex and his team as our best friend and the bond we
built between us during past few months will last our lifetime. Second
only to finding our dream home, meeting them is the best thing happened
to us during our search of the American dream. We wish Alex's team the
best as they truly deserve it. ~ Duminda, Mihiri & Tharuka (San Jose-Santa Clara) I
am glad to work with Alex and his team. I was able to buy my first
investment property in Texas last year with their help. I mentioned to
Alex about I was interested in investing real estate but I only had
limited budget and yet still wanted to make money from the investment.
As being an investor himself, Alex knew exactly where I needed to
invest in order to get cash flow, tenants, appreciation from the
property and provided me with the reasons why that place is a good
place to invest and explained with examples. Alex and his team went
extra miles not only for the transaction going smoothly but also guided
me to get tenants right after closing the deal. He negotiated terms and
condition with the property manager, created rental ads for me, posted
rent ads, etc. in order to get good tenants. All I needed to do was
read the agreements which Alex negotiated, signed and return to him and
everything was set. Working with Alex and his team is pleasant
and enjoyable experiences because of their extraordinary knowledge and
support in real estate business and also their team friendliness,
kindness that will make you feel "I am the only one they have been
focusing on". They give time to talk and answer any questions
and concerns that I have regardless how busy they are. *** Their
clients are their number one priority *** ~ Yee Lay (Daly City)
Alex and Yuchi was recommended to me by a friend of mine who had worked with them. After listening to her experience with Alex and Yuchi, I decided to meet Alex and Yuchi. During my first meeting with Alex and Yuchi, I felt completely confident in their real estate expertise. I was ready to sign on with them within 5 minutes. That had proven to be one of the best decisions I had ever made. They delivered everything they promised to deliver during our meeting and more. I truly really enjoyed working with Alex and Yuchi. They got me a home I loved. I still wake up and come home everyday with a smile. They worked diligently for me. Their job didn't end when the offer was accepted. They coordinated every tedious detail afterwards to ensure a smooth transition. I definitely would recommend them to everyone. At the risk of sounding cheesy, Alex and Yuchi “had me at 'Hello'”(“Jerry McGuire”)!!! ~ Linda - A Satisfied New Home Owner We
met Alex a few months back through a close friend when Alex was helping
them find their home. After the initial consultation with Alex , we
were instantly impressed with his knowledge about real estate market
& the business and decided to make him our real estate agent. We
are extremely happy that we made that decision. Alex and Yuchi made the
journey of buying a home easy for us. They gave us up to date detail
information about real estate market; they explained us about short
sale and foreclosures. He explained us the current market scenario and
the type of loan we should be looking in the current state. They were constantly monitoring the market for us to get us a good deal on a property and most importantly acted promptly on
the good homes by quickly alerting us. They were enthusiastic in
showing us good properties multiple times and any time of the day.
Their efficiency and patience is remarkable.
Alex's
negotiating skills were awesome he got us our dream home for a great
price in this super competitive market by constantly having dialogues
with the seller who was initially only accepting cash offers. He even
got us closing cost from the seller which was very helpful on top of
great price. I am really impressed on how Alex and Yuchi
worked in finding our dream home, to arranging the property inspection
promptly, working closely with the loan officer to ensure we closed the
escrow smoothly on time.
As busy as they are , they even
continue to help us after closing with our new house remodeling by
suggesting us a good contractor to do the job with good price. In Alex
and Yuchi we not only found realtors for life but also good friends in
them.
We gladly recommend our family and family to them for any of their real estate needs.
~ Gopi & Pallavi (Santa Clara)
Buying
a home had always been a dream and thanks to Alex and Yuchi, it's a
dream come true. We were searching for tips as first time home buyers
when we came across http://homebuyerhelps.com. We were impressed by all
the success stories and decided to meet with Alex and Yuchi. Our first meeting was very informative. They explained the home buying process in great detail. They had even created a personalized report to show us what we could afford and what options we had.
With their help, we were able to find our home within a week. They analyzed other homes that were sold in the area within the last 3 months. This helped us decide if we were getting the home at a good price. Alex negotiated a good deal for us and we were very happy with the outcome.
He reviewed all the documents and made sure they were intact. He was
always available whenever we needed his expertise. He constantly kept
in touch with the lender to make sure the process was going smoothly.
Although the home we bought was a new home, Alex suggested we hire our
own building inspector. The inspector found a few minor issues and Alex
made sure the seller fixed them before we closed escrow.
They
are very professional and friendly. They started out as our realtors
and became very good friends. We will highly recommend them to anyone
who is looking to buy or sell a home.
Alex and Yuchi, thank you once again. You make a great team.
~ Sathyan & Sangeetha (Santa Clara)
The
real estate market has taken quite a beating in the last year, and so
we were basically looking for a good deal. Since we may move out of the
area in a couple of years, we also wanted a property that will also be
of good future rental value. Prior to meeting Alex, we had shopped
around for a few realtors, and found that it was a rather time-wasting
process. When we were eventually introduced to Alex through a mutual
friend about 2 months after we started our search for a property, we
discovered that the service Alex promised us (and of course ultimately
delivered) far exceeds the other realtors and our expectations. We
signed on with Alex exclusively thereafter. This
is actually the second encounter with Alex. Our first-contact was in a
selling transaction of my brother-in-law's condo few years back. My
brother-in-law was out of town and I need to step in to help take care
of all the details of this sale in his absence. Alex made quite some
"demands" on how exactly to clean and arrange the staging and sale of
the condo. I guess I was a bit annoyed by all the tedious "demands"
that Alex wanted while it's actually not even my home, especially when
I'm not getting any benefit out of it. (I haven't got married back
then) However, after the transaction is all done, I have to give it to
him that the condo was closed with the highest price in the complex.
Though I didn't get a cut out it, but I'm definitely impressed by his
professionalism and ability. Alex
and Yuchi are the dream team! They rock! From the beginning to the end,
they look after your best interest in your real estate needs. They take
care of you as a full service Realtor. ~ Judy (Santa Clara) We were a first time home buyer and Purchasing our new home was truly our "dream come true". Alex
negotiated an amazing price on our new home. We couldn't be happier. He
even shopped lenders for us and beat the rate we had found on our own. He
pre-toured all properties before us to eliminate bad ones, He is very
hard working, to be trusted and dedicated to his profession in real
estate. We were very pleased with all that Alex and his lovely partner Yuchi did for us. Alex was
always available at all times for us. He always let us make the final
decision, but honestly told us if it was a good or bad decision. Although, we may not always agreed eye to eye, he made sure we knew his stance. He goes the extra mile for the Buyer. The
Seller’s chosen escrow transaction was not as smooth, as the escrow
agent made so many mistakes, but Alex took care of everything
patiently. He helped us get the home we wanted , a good deal Bank Owned property in multiple bidding situation without having us go overboard on price. We
wish to extend our thanks to Alex and Yuchi, again, for all that they
did for us in easing the paperwork process that we had to go through. Hire his team as your agent and you won't go wrong! ~ Manoj & Archana (Santa Clara) I
found Alex and Yuchi's real estate ad on Craiglist in the Fall of 2007
as I was researching to buy my first home. I hadn't told Alex and Yuchi
this but I actually contacted them because of what I read in their past
client success stories posted in their web site and the stories grabbed
me. After reading what each client wrote, I felt that they would be
agents that I could trust. I found out later through Alex that their
clients typically did not come through Craiglist mainly word of mouth.
Well, I guess there's a first for everything. After exchanging a few
e-mail messages with Alex, he invited me to meet with him and Yuchi at
their office. When I met them for the first time, Alex and Yuchi took a
couple of hours to walk me through how home buying works, what
information you need, how you can purchase at the lowest possible
price and what it takes to get the ideal home you want. The
consultation was a detailed first time home buyer presentation
but the thing about the presentation was that they didn't sugar coat
anything. They told me the honest truth about what I needed to do, how
much money I needed for down payment and what kind of dwelling I could
afford based on my salary history. I walked out of their office well
informed. Alex stressed key points on how to have a good and
positive experience in buying a home. I took the information I got and
relayed it to my boyfriend Christian who I planned to purchase a home
with and told him that I found the folks that will help us and I knew
exactly what we needed to do to get us our first home based on the
counseling received. Because
of what I learned from Alex's presentation, Christian and I took our
time gathering all the requirements needed to purchase a home (down
payment, closing costs, credit score details, etc.). It wasn't until
March 2008 again when we were ready to get out there. We found out
later that again, we did another thing that Alex does not normally run
into and advices his clients not to do. We went with a mortgage
broker instead of using Alex's recommended local partners for the home
loan piece of the home buying process. Worst yet, we used a
mortgage broker who wasn't local, she lived in Southern California.
I'll tell you shortly why this is a major no, no ! Alex
and Yuchi were very patient and drove us around to look at houses. It
took us a couple of weeks until we found some houses we liked. When it
came time to making a decision on a house, Christian liked one house
that was located in Fremont and I liked another that was located in San
Jose. Alex and Yuchi suggested making an offer on the two houses and
hope for the best. One thing that I would advice first time home buyers
not to do is to try not to fall in love with a house because you might
end up offering too much money than what it's worth. Trust me, it
happened to us. I liked the house I chose and got carried away wanting
to do whatever it took to get the house but Alex and Yuchi stopped me
from going too far and gave me sound advice not to go for the house I
chose. In the end, we ended up with the house Christian chose in
Fremont. Alex's negotiating skills were top notch. He got us a
sweet deal on the house and even after we sealed the deal on the price,
he got the seller to cut the price even more because of things that
were found through inspection. I was really impressed on how Alex
worked. The
only down side to the story but doesn't have anything to do with Alex
and Yuchi was the mortgage broker we went with. I would not suggest
going with a mortgage broker, specially one that is from out of town
because they slow down the process and you can only get a hold of them
when they feel like talking to you. They act as the middle man
between all the players in the buying process so there are too many
relaying of information that goes on. They're also working with so many
other buyers that they will not give you the attention you need as a
first time home buyer. And because they're so busy doing other things,
potentially, they'll forget details or forget to pass along
documents. In our experience with our mortgage broker, she would lie
about things that she was doing and she blamed Alex or the Bank or the
title rep for her mistakes. She missed so many details and blamed
other people for it that we ended up closing on our house four days
past our closing date. Closing was 45 days and you would think that was
plenty of time to get the job done but for our mortgage broker, it was
not enough time. So word of caution, don't work with a mortgage broker
to keep you sane. ~Racquel & Christian (Fremont) Considering
one of my traits to be a perfectionist, looking for a perfect home for
me was not an easy procedure at all. I have been thinking about getting
one for years, yet I was completely clueless and lost in the middle of
the packed market of real estate. Then it was one of the realtors I
know, Alex, who guided me through the whole process of house hunting.
Sometimes we would use our lunch time to go house by house, and it was
just not two or three that we saw, but a whole lot more. He patiently
took me to every house he thought would suit me best, given several
criteria of a house I have in mind that I have told him. His
honest opinions about the houses are very helpful toward my final
decision of making a purchase. A house is sure a big deal for everyone,
and I could only trust him for his vast knowledge in this specialty. I
was doing the right thing. I am now completely satisfied living in a KB
brand new house with all the criteria I have specified before. And even
better, it is within my budget range. It did not end there, as he still
helps me with all the amount of paperwork I had to do regarding the
purchase. Alex successfully negotiated “large sum” amount off the KB home’s Builder So called Fix Selling prices & even managed to increase the Builder’s Incentives for my deal at the end. I also got down payment assistance & closing cost helps with government loan he negotiated together with my home purchase. I highly recommend him to everyone who seeks professional, yet incredibly friendly service. ~Rinaldi, SanJose Good
Real Estate services are hard to find, and we are glad to say that we
found ours in our second time around – After discouraging results &
experiences working with our 1st agent ,my co-worker
introduce us to Alex. Alex and Yuchi gave us such a wonderful first
time home buying experience that I would pay money from my own pocket
just to experience their service level & recommend them to all
others who are first time home buyers or buying for investment. We
worked with them for more then one year but never found anything less
than encouraging with their services nor we found them pushy with our
decisions. Their technical know how of the real estate market or their
guidelines and recommendation for finding the best possible house
within our price limits and Guess what we finally bought? A single
family residence which I never thought would have been possible without Alex and Yuchi's help. They found us a good deal Foreclosed , Bank Owned home which save us Ten’s of thousands compare to other similar homes in Area and enable us to buy a single family home instead of town home as we initially intended. Alex also got us the Non-profit loan with no PMI, yet only needed little down payment from us. Without
any hesitation I would say that you are in good hands of Alex and Yuchi
when it comes to buying your dream house. Thanks, ~Jigar & Nima (San Jose -Berryessa) It
was a pure coincidence meeting Alex while house hunting and what a
blessing it truly is. Buying a house for the first time can be an
intimidating feat and we wanted to make sure we had done our homework
properly and with Alex, we had proper guidance, resource in knowledge
of everything regarding purchasing a home and we get to make a great
new friend. From day one, Alex was there all the way till we signed our
escrow and he even came with us to the signing off place, arrived
earlier than us, read through all the documents and make sure there's
no discrepancies ( Alex did find some inaccuracies done by the
title company and the new-home builder and corrected them and on top of
that he managed to get us back a significant amount of money through
his excellence bargaining forte from new Home Builder). ~ Robert & Julita (San Jose-Berryessa) It
is with gratitude that we write this acknowledgment of Alex Aung’s Real
Estate Team as our professional real estate representatives. As
first time home buyers, we had many problems in buying house from
analyzing and understanding this falling home market to our own
financial limitations of buying house. Just like any other first time
buyers, we have so many limitations and very high aspirations &
expectations for our new 1st home. I met Alex through my
brother. Alex was helping my brother finding his home. There are a few
things which we personally feel really standout for Alex & his team. 1. They
make you understand current market & market trends happened in
the past. They showed us all the charts & figures of present market
& past market to make us understand what would be the ideal loan
amount & loan type for us in the current state. 2. They
patiently listen to your concerns and really take interest in
understanding what you need in your home as in what your preferences
are in-fact.In
many instances, they even took care of the small little things we
wanted in the home. They also took into consideration as of how much we
could afford as monthly mortgage payment, and smoothly and honestly
advised regarding that, which was one quality we haven’t seen in any
other real estate agents. 3. Complete package!! Alex’s
team come as a complete package, From getting your loan approval,
finding our dream home, negotiating the best deal on both loan &
home, to other minor but important issues like property inspection,
ensuring utilities gets turned on for inspection, catching &
fighting for faulty fees from title company & lender, they
also helped us with house remodeling, contributing their remodeling
tips & ideas, resulting the jobs done in a great price & a
timely manner. Their services are really professional. They also helped
& guided us for keeping track of credit score & resolving
credit issues. Finally
we would just say that any one of you looking for buying a home or even
thinking about buying a home, you should talk to them. They will help
you organize your finances, credit score etc in better way, Alex Aung’s
Team are the best persons to work with and fulfill your homeownership
dream in a timely, organized and budgeted manner. ~ Pranav & Tina (Campbell) As
1st time home-buyer, with limited knowledge of the real-estate
industry, all I wanted was to make sure someone would accept my offer
to purchase a home. I found a home I liked off Craigslist. I set up an
appointment with the listing agent, and although it was a nice
place, Alex's Consultant Team wanted to give me a comparison of other
similar homes. I ended up liking a different one they showed me and not
the one they are listing, but they gave me plenty of knowledge of what
to keep an eye out for when purchasing a home. So to make the story
short, they became my buyer's agent and represented me when obtaining
my first home. At the time, it was a really competitive market and the
bidding wars were present, they knew exactly how much to offer, that
was still in my budget, and allowed me to win! I purchased my 1st home.
It was an extensive process to go through, but I definitely couldn't do
it without their guidance. Plus, they found me such an
unbeatable mortgage rate. They truly are a leading customer orientated
team. Thanks for the continued service and answering all my questions
at any time! ~ Shirley (San Jose-Cupertino) Alex
and his team have been my great real estate consultants. I’ve been
investing real estate for more than four years and each transaction I
made with them was a very successful one. I met them in year 2004 when
I was looking to sell my condo in San Jose. After talking with several
realtors, not only was I confused about the market situation, but I
also got more stressful in dealing with these agents who seemed to look
after their interest more than mine. One of my friends recommended me
to give Alex a call. We had a great meeting in that evening and I
decided to give Alex a try to sell my condo. Within 2 weeks,
my condo was SOLD above the Asking Price. The whole transaction went
very smooth and efficient. It was such an rewarding experience. From
that point on, Alex's team have become my real estate consultant for my
real estate investment needs. Through their network and connection, I
bought another investment property in Texas, which generates me
Positive Cash-Flow every single month. Few months later, they sold
another Triplex for me again with full listing price within ONE month.
Just few months ago, Alex help me locate and close a below market deal
and we are in process of selling it. After the deal is closed, they
will help me to get into commercial real estate investing in San Jose
area. After
working with dozens of agents in last several years, I learn that a
great one 1) should always have exceptional negotiation skill to help
your position in buying or selling, 2) is creative to solve problems,
3) most importantly, look after your interest (bottom line) and work
with you with HEART to build long term relationship. They score A+ in
all three areas! I ‘d highly recommend Alex's team to everyone I know
for any real estate needs and advise. ~ Aaron (San Jose-Cupertino) Alex's Consultant
Team was fantastic. Their service and attention to detail is
first-class. They walked me through every document in detail, so I knew
they were protecting my interest throughout the entire process. I've
worked with other agents in the past, and I can tell you that they
definitely went the extra mile for their clients. Also, their
knowledge of first-time buyer loan programs is tremendous - they came
up with a set of below-market rate loans that ultimately helped me
afford the ideal home. I would recommend them to anyone I know. ~ Lijue (San Jose-Cupertino) I
was looking to buy my first home in Spring of 2005 in order to get
ready for my wedding in the summer! I had no idea what price range I
was looking for and had no idea how home mortgage works. With the busy
work life in Silicon Valley, it meant that I needed some help. At
first, I was referred to other real estate agents by friends from a
local church. That real estate agent referred me to her loan agent, and
we started the home hunting journey. We spent a lot of time visiting
different places that wouldn't quite fit what I was looking for. At the
same time, the phone would keep ringing the loan agent. It was
"paper-this", "fax-that" type of game for the longest time I could
imagine. After three months of arduous work without success, I was
about to give up and might have settled down with just renting for the
time being. Fortunately,
my fiancée referred me to Alex and his team. At first, the idea of
dealing with yet another Realtor made me hesitate abit, but I decided
to give it one more try. To my surprise, they were more than Realtors,
they thoroughly understand the every aspect of financing available and
all the property requirements for those special financing programs at
the same time. They started helping me by first understanding what kind
of house we were looking for. They did not throw me to the
another loan agent instead they took the time to educate me all the
different choices & benefits of home mortgages available. They
are friendly and professional in all aspects of the home purchasing
experience. Now, when my other friends are going through the pain of
Real estate + loan agents, I would take out Alex's business cards from
my wallet and refer them to him! Cheers. ~ Yao & Alice (Santa Clara) I
like your team's no-non sense approach, I wish all Real Estate
professionals in the field are like you folks. I have worked with
Alex's team for both buying and selling of my past two homes, in state
as well as out of state. Their unparallel knowledge of investment and
analyzing the situation to get the big picture always helps me with
picking out the correct choices. Whether it is about choosing which
home is right for my family or which financing I should take, or even
whether I should invest in real estate at all, they have always been
able to give me great guidance. Thank you guys! ~ Thomas Zaw (San Pablo) My
sister-in-law gave me Alex's contact information when we started
looking for our first home. His team were very professional and
efficient. In a very short time, we were pre-approved for an excellent
loan that is exclusive for first-time home buyers. In just few more
weeks, we found our home and closed the deal. Since we didn't have any
experience in the real estate business, They were very helpful in
walking with us through the entire process. ~ Jung, Peipei & Rebecca (Santa Clara) I
met Alex at my friend's place who had purchased home through him. My
friend had already mentioned about all the great service he received
from Alex to materialize his home purchase dream. Though I was working
at that time with a different realtor and mortgage broker, Alex
heard my situation and provided professional guidance that enabled me
to make decisions resulting in my home purchase with the excellent
government loan. Alex spent lot of time providing information
and suggestions. Even after the purchase of home, he helped with many
of the issues that arise after home purchase such as home improvement
and remodeling issues etc. The dedication and professionalism is exceptional that separates Alex from average realtors.
He provides services ranging from home purchase to home loans that many
realtors/loan officers don't even mention. We can't thank Alex enough
for all his professional help. ~ Vinod and Sheela (Milpitas) Our
story is unique. My husband and I have always dreamed of a beautiful
home where we could raise our family and grow old together.
Accomplishing this goal, however, right after our graduation from
college had proven to be a tremendous financial challenge here in
Silicon Valley. In addition, after interviewing a number of different
real estate agents, my husband and I realized that one of our greatest
challenges in purchasing the home would be finding the team that would
truly represent our interests. After
meeting with Alex's team we knew right away they would help us to make
the process a true success. Not only did they know and had lots of
experience with some of the most competitive mortgage loans on the
market, they offered us their full support, personal interest and lots
of patience while making life altering decisions. Although
we initially decided to postpone the purchase of our home, they have
continued to stay in touch with us, offered their assistance as well as
personal advise on numerous occasions and provided updates on the local
real estate market. Alex's
team deserve our highest and strongest recommendation. They are truly
dedicated, hard working, knowledgeable, patient, energetic, and most importantly, ethical professionals. ~ Kasia & Peter (San Jose) Alex
had successfully sold my brother's Cupertino house previously. Through
that experience I already knew Alex team's quality of work. They are
very professional and pay meticulous attention to all the details. From
planning the pricing strategy to beautifully decorating and staging my
house for shown at its best.
Alex's team really treated my property with care and all the potential
buyers sincerely. I still vividly remembered how he carefully move all
the plants and decorated my balcony as a little cozy garden. I really
don't know how to appreciate his efforts in making my house a top
dollar home in the neighborhood. During
that time, there were 3 or 4 other similar units selling at the same
time in my neighborhood and competition was fierce. We were worried
about the market condition. However, through their
professional marketing, pricing strategy and creative negotiation, I
managed to sell my house with highest $$ per square feet in the
complex. The best part is I listed my home the last among all the
competing units; yet, my unit was the first to sell with full asking
price. I am very happy with their service. I would not
hesitate to recommend anyone who is thinking of buying or selling their
real estate with Alex's team. In fact, I had recommended Alex's team
to two other friends of mine who needed to sell their home: one in
Fremont and another in San Jose-Cupertino. Again, not to my
surprise, both my friends were also very happy with the end results
they got, working with Alex's Real Estate team. In my opinion,
if you want a honest Realtor team who will deliver their promises
and over-achieve their goals, I would say work with Alex Real Estate
team. Thank you, you guys! ~ Amanda (Newark) Copyright
© 2008 By Home Solutions
Realty
Click Here to Tell Your Friends About This Site Alex Aung's Team: Email: AlexAungRealEstate@Gmail.com : Direct: (408) 646-4622 Alex Aung (Realtor - DRE# 01435381)
Alex
and Yuchi managed to find us the perfect property for our budget &
purpose. He did lots of vetting for the properties and only showed us
the ones that fits our criteria, which I think is great and saves us
lots of time looking at unnecessary properties. He's also very
honest in his opinions and will tell us straight out if he thinks a
property or location (neighbourhood) is not ideal. When we found the
townhouse property that we eventually bought, it was really one of the
best ones at the price range that we saw, basically a good
deal, which was what we were looking for. We made an offer to the bank
(it was a foreclosed property) which was accepted, however the unit had
a pipe leak which the bank promised to repair prior to closing. This
repair took a LONG time and was making extremely slow progress. We also
discovered a special assessment that the HOA was planning on, and we
requested an adjustment to the bank. The bank took their own sweet time
to response, in fact they never did, and with the repair still not
going anywhere, Alex finally advised us to cancel our offer in order to protect our deposit. It was comforting to know that he is constantly looking out for our interests.
From
the time we cancelled our offer, Alex continued to monitor the progress
of that particular unit, and also continued his search for other
properties for us. About a month after we cancelled our first offer,
the bank finally completed the repair of the pipe leak. As Alex was continuously monitoring the situation for us, he knew exactly the day the bank's contractor completed their job,
and he immediately arranged for us to make an offer again without
delay. Alex told us that with the repairs done, the unit had become
more desirable for other buyers, and he was right. This time round, on
top of our offer the bank had also received another offer. The bank
eventually accepted ours, and it was even at a much reduced price than
our first offer. Sweet!
Alex was very prompt in arranging for
the inspections, and even negotiated a credit with the bank for the
cost of replacing the water heater (which was busted). Everything moved
very fast but Alex was there the whole time making sure that everything
was proper and taken care of. We closed in 2 weeks. Throughout the
whole process, we actually also did our own research on the property
and we expected Alex to also know about the things that we found out,
which he did and so we were happy and impressed to know that he was
really on top of things.
This is our first time buying a home (we're newlyweds) and Alex was key to making the whole process less stressful for us.
I know that he is working hard to make sure that we are getting a good
deal and to keep us happy and satisfied, which we are. We feel that we
have found a great property at a great price, and we are thankful that
we have Alex and his partner Yuchi as our realtor.
~ Sam & Hanny (Santa Clara)
So now it comes to my first purchase, I did go outside and check out other real estates agents out there. After
quite some time of "shopping" of realtors, I ended up still think Alex
is the best one I had met. Especially after I met with him, I am more
assured that he is the one I would like to work with. One of
the big difference I noticed is the questions that the realtors ask me
when I first met with them. All other agents I met before, including
the teacher from the first-time home buyer class, would ask us to think
about what kind of home I would like to buy, and what my budget will
be. Well, one might think it's pretty logical. You want to buy
something, you think about what you want first, right? However, the
first questions Alex would like to know is totally different. He asked
me what my current financial status is. It might seem odd in the first
place, but then it all make sense after a few rounds. He is having the
long-term goal in mind. After understanding the healthiness of my
financial status, then he made suggestions about the purchase based on
my preferences. I'm not going into much details, he is basically
helping me to establish a strong foundation so that I can proceed with
bigger plan in future. I found this business practice extremely rare
in this industry. He's not the type that just want to get the deal
done.
After we made up our mind to buy this new home unit, Alex
has helped me negotiated a pretty good price even from the builder. I
have to note that it's the first phase of the builder's project, and
the discount Alex got for me was originally not applicable.
Alex also follow through our option choosing process to ensure our
choices are not too dramatic that helps reselling in future. One last
thing that I have to note is the walk-through process from the
builder. The builder have this weird policy that only those who are on
the title is allowed into the property for inspection. We are not even
allowed to send in professional home inspector to check on the home's
quality. I found this extremely weird since most buyers are not
professionals and won't able to tell whether the constructions are done
right or not. Alex helped us to fight on this and eventually allowed
to send professional home inspector in. And guess what, problems were
found!! Water leakage was found in crawl space, AC unit is just not
working, laundry room pipe hook-up are not done properly at all.
Alex stood up for me to ensure all the problems were fixed before the
escrow closing even being branded by the builder agents as "disrupting
the transaction". The relationship between buyer and seller
ended up not as friendly as beginning (that I hope could have been
better), but then I'm also not sure if these issues could be found and
rectified without such "fight".
When it comes to real estates
transactions, it is super important to have a realtor who is really
putting your interest and benefit as top priority. Alex is awesome in
this and I'm so thankful that I have his help in these areas. He's not
just my realtor, but also my good friend who gave me tons of great
suggestions in many areas. (personal financial planning,
entrepreneurship, food!!) Alex, Thank you so much for all the help,
AND I'm going to hold on to your voice mail greeting that you will be
my "consultant for life". No escape now since I've recorded it. :D
~ Ben & Lindy (Sunnyvale)
I first attended their
Real Estate seminar, and the meeting was packed with current market
information. It was almost too much information. However, since I
signed up as their client, they walked me through every step of the way
including getting my loan approved to the purchase document sign-off
day. The highlight of the transaction was the day I got the winning
offer news. It was so exciting! With their expertise, they worked with
the seller's agent to make my dream come true. The art of
negotiation, paying attention to the detail, watching out for the
client's best interest, through all these aspects they proved that they
have the best work ethics. These are the people you want to work with.
I highly recommend Home Solutions Realty. No one else is good for me.
Alex
is always thorough in his explanation and is willing to work with you
according to your financial ability, advising you what is best for you
depending on your individual case basis and is never pressuring you to
take the easy way out. We are very grateful for everything
that he has done for us and trust me, there was some complicated
situations that arose from the work inefficiency of the builder's
assigned lender and Alex was always there to fight for our right and to
straightened things out for us. Basically the process of purchasing
this house had been an easy ride for us because Alex was always there
in our place to smooth every complex situations. We will definitely
recommend him to all our friends who are in the process of purchasing
their first homes and in the future we will definitely ask him to
represent us again when we are moving to a bigger house or buying
another property for investment purposes.
Alex, you are not
our real estate agent but you are one of our treasured friends. The
experience we have with you through purchasing this house has been a
very pleasant one and we enjoy working with you. Once again thank you.
They
took the time to explore the existing incentives for first-time home
buyers, as well as the strategies involved to secure the lowest loan
rate possible. As a result, we were able to secure a Government backed
30-yearloan fixed rate of 4.25% ! This really helped me buying the new
housebecause it meant higher purchasing power.
Since
Alex’s team understood what type of house we were looking for, the
hunting experience wasn't like shooting in the dark. We visited only a
few places, and quickly found our place of choice. After agreeing on
the price, we quickly closed the deal without much hassle.